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How can we help you?

Get the support you need to succeed with copy trading on Copiness

Get Support

Live Chat

Get instant help from our support team

24/7 for Pro & Enterprise users

Email Support

Send us a detailed message about your issue

Response within 24 hours

Knowledge Base

Browse our comprehensive documentation

Self-service help

Community Forum

Connect with other traders and get tips

Peer-to-peer support

Common Issues

MetaTrader Connection Issues

Troubleshoot connection problems with your MT4/MT5 account

Signal Provider Setup

Learn how to connect and configure signal providers

Risk Management Settings

Configure your risk parameters and position sizing

Account Verification

Complete your account verification process

Billing and Subscriptions

Manage your subscription and billing information

Platform Navigation

Get familiar with the Copiness dashboard and features

Need Immediate Assistance?

Our support team is available 24/7 for Pro and Enterprise customers. For urgent issues, please contact us directly.

Email: [email protected]

Business Hours: 24/7 (Pro & Enterprise) | 9 AM - 6 PM EST (Starter)

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