Cookie Policy

This policy explains how we use cookies and similar technologies to improve your experience on our platform.

Last updated: January 15, 2024

Your Cookie Preferences

We respect your privacy and give you control over your cookie preferences. You can manage these settings at any time through our cookie preference center or your browser settings.

What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Cookies can be "persistent" (remain on your device until deleted or they expire) or "session" cookies (deleted when you close your browser). They can also be first-party (set by the website you're visiting) or third-party (set by a different website).

We use cookies to enhance your experience on our copy trading platform, remember your preferences, analyze website performance, and provide personalized content and advertisements.

Types of Cookies We Use

We categorize cookies based on their purpose and your control over them

Strictly Necessary Cookies

Essential

These cookies are essential for the website to function properly and cannot be disabled.

Examples:

  • Authentication and session management
  • Security and fraud prevention
  • Load balancing and performance
  • Legal consent preferences
Retention: Session or up to 1 year

Performance Cookies

Optional

These cookies help us understand how visitors interact with our website.

Examples:

  • Google Analytics tracking
  • Page load performance monitoring
  • Error tracking and reporting
  • Feature usage analytics
Retention: Up to 2 years

Functional Cookies

Optional

These cookies enable enhanced functionality and personalization.

Examples:

  • Language and region preferences
  • Theme and display settings
  • Recently viewed content
  • Chat widget functionality
Retention: Up to 1 year

Marketing Cookies

Optional

These cookies are used to deliver relevant advertisements and track campaign effectiveness.

Examples:

  • Google Ads conversion tracking
  • Social media advertising pixels
  • Retargeting campaigns
  • Affiliate tracking
Retention: Up to 13 months

Third-Party Services

We work with trusted partners who may also set cookies on our website

Google Analytics

Website analytics and performance monitoring

Cookies

_ga, _ga_*, _gid

Retention

2 years

Google Ads

Advertising and conversion tracking

Cookies

_gcl_*, _gac_*

Retention

90 days

Hotjar

User experience analytics and heatmaps

Cookies

_hjid, _hjSessionUser_*

Retention

1 year

Intercom

Customer support chat functionality

Cookies

intercom-*

Retention

1 year

Opt-out

Contact support to disable

Stripe

Payment processing and fraud prevention

Cookies

__stripe_*

Retention

2 years

Opt-out

Essential for payment processing

Managing Your Cookies

Browser Settings

You can control and delete cookies through your browser settings. Here are links to cookie management for popular browsers:

Cookie Preference Center

You can also manage your cookie preferences directly on our website using our preference center. This allows you to:

  • Accept or reject optional cookie categories
  • View detailed information about each cookie type
  • Update your preferences at any time
  • Download a record of your consent choices

Impact of Disabling Cookies

Please note that disabling certain cookies may affect the functionality of our website:

  • You may need to re-enter information more frequently
  • Some features may not work as expected
  • Your preferences may not be saved between sessions
  • You may see less relevant content and advertisements

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make significant changes, we will:

  • Post the updated policy on our website
  • Update the "Last updated" date at the top of this policy
  • Notify you via email or prominent website notice
  • Request renewed consent where required by law

Your continued use of our website after any changes constitutes acceptance of the updated Cookie Policy.

Questions About Cookies?

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

Email Support

[email protected]

Live Chat